Office 365 email settings for konica scan to email
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- #OFFICE 365 EMAIL SETTINGS FOR KONICA SCAN TO EMAIL HOW TO#
- #OFFICE 365 EMAIL SETTINGS FOR KONICA SCAN TO EMAIL TRIAL#
- #OFFICE 365 EMAIL SETTINGS FOR KONICA SCAN TO EMAIL PASSWORD#
- #OFFICE 365 EMAIL SETTINGS FOR KONICA SCAN TO EMAIL WINDOWS#
I have 2 C658 machines I am working on and ran into this. I believe many of the same pitfalls I experienced are vendor-independent.Īs Ken mentioned, this appears to be related to user authentication being used. But hopefully, this helps point anyone with a TLS enabled network scanner in the right direction. I know this was Konica Minolta Bizhub specific. This is listed in your Office 365 account. Substitute the with your actual server name. You can quickly test this by doing telnet 587 from a command prompt on your PC. Also, make sure the device email addresses match the same address you used for SMTP authentication.įurthermore, make sure outbound port 587 is open on your firewall. If you have any problems, double-check that the user ID you are using for SMTP authentication is a Global Administrator in Office 365.
#OFFICE 365 EMAIL SETTINGS FOR KONICA SCAN TO EMAIL PASSWORD#
Enter your password in the password field.Only an account that was a Global Administrator would seem to relay.)
#OFFICE 365 EMAIL SETTINGS FOR KONICA SCAN TO EMAIL TRIAL#
(Part of the trial and error I did was trying to use standard Office 365 users accounts – they would never work.
![office 365 email settings for konica scan to email office 365 email settings for konica scan to email](https://oit.colorado.edu/sites/default/files/images/KonicaSMTPSetting.jpg)
This account MUST have the Global Administrator permission set in Office 365.
#OFFICE 365 EMAIL SETTINGS FOR KONICA SCAN TO EMAIL WINDOWS#
If it does not you will need to set up a local relay on a Microsoft Windows Server. That’s all we did.I ran into a strange issue recently where I could not get a Konica Minolta Bizhub multifunction network scanner to send scans to email using office 365.Īfter some useful posts on the Microsoft Office 365 Community Forums and a lot of trial and error, I discovered what I needed to do to make this particular scanner relay mail through Office 365.įirst off if you are trying to use the scan-to-email function on your network scanner and, want to use Office 365 as a relay, your scanner must support TLS (Transport Layer Security).
![office 365 email settings for konica scan to email office 365 email settings for konica scan to email](https://i.stack.imgur.com/Y7xIX.png)
Enable the option Retain Internal Exchange Email Headers.Description: enter something like this: This is the connector that will allow traffic from the SMTP services for Ricoh.From: select Your Organization’s Email Server.Enter a name for your connector, such as “Ricoh Copier On Prem”.Create a new connector with this information.Click Exchange –> Mail Flow –> Connectors.Login to your O365 Admin Center portal ( ).Next, setup the Exchange connector within Office 365 Your public IP address to your office.Scroll down to Option 3: Configure a connector to send mail using Office 365 SMTP relay.